Frequently Asked Questions

A short brief, your goals, any existing brand or content assets, and a clear idea of what success should look like are usually enough to begin planning.

Once the agreed project balance is paid, you own the approved website content and custom work delivered for your project, subject to any third-party licences clearly identified in the proposal.

Yes. More complex portals, dashboards, and workflow systems are scoped separately so the delivery plan matches the real technical and business requirements.

Yes. If your project needs a different combination of services, we can scope a custom package around your priorities, timeline, and budget.

The listed website package price is a once-off project fee for the agreed scope. Recurring services such as hosting, domain renewals, maintenance, or monthly SEO are explained separately before you commit.

The payment schedule is stated in your proposal before work starts. Most projects require a deposit to reserve the work, with the remaining balance linked to agreed delivery milestones.

Most brochure or lead-generation websites are delivered within a few business days to a few weeks depending on scope, content readiness, and approvals.

We can improve existing websites as well as build new ones. That includes maintenance, redesign work, feature additions, and performance improvements.

We can help you register and connect a suitable domain such as .co.zw, .com, .org, or .tech. Availability and renewal costs depend on the extension you choose and will be confirmed with you.

Yes. Every website is designed and tested for phones, tablets, laptops, and larger screens. Mobile usability is treated as a core requirement, not an optional extra.

Where content editing is part of the selected package, we provide a manageable admin area and handover guidance so your team can update agreed content such as pages, posts, images, or products.

We can arrange hosting, connect your domain, and set up professional domain email accounts. The exact hosting capacity, email limits, renewal price, and ownership details are confirmed in your quote.

All website packages include a suitable level of technical and on-page SEO setup. Ongoing ranking work, content publishing, keyword monitoring, and monthly optimisation are available as separate services.

The most common delays are late content, missing images, changing requirements, delayed feedback, or third-party account access. Supplying the requested material and approving milestones promptly helps us keep the agreed schedule.

Yes. Online shops, property listings, dashboards, portals, databases, and workflow tools are assessed as custom projects because their features, integrations, security, and support needs vary.

Usually, yes. We first review the current site, content, SEO value, and platform, then plan what should be retained, improved, redirected, or removed before the replacement goes live.

Yes. Ongoing support can include content updates, maintenance, performance improvements, SEO refinements, and feature extensions.

Post-launch support covers agreed checks and fixes after the website goes live. It gives you time to report launch-related issues; new pages, features, or ongoing content work are quoted separately.